Terms and Conditions
We will endeavor to provide you with education and accommodation services in accordance with the selection of services made by you on the registration form.
We will from time to time, following commencement of your placement, provide you with activity services or introduce you to third party activity service providers, on such additional terms as shall be agreed on an activity by activity basis.
We will provide the above services selected by you in accordance with: these terms and conditions; and our policies, operating standards and student rules and regulations; and the Ministry of Education's New Zealand Code of Practice for the Pastoral Care of International Students and Circular 99/03 Rules for Student Enrolment Records.
You will comply with all terms, conditions, policies, operating standards, rules or regulations that apply to you including, but not limited, to our published school "rules and regulations".
Fees and Courses
Our fees will be charged in accordance with the fee schedules current at the time of our processing of your registration form.
All course fees shall be paid in full 10 working days prior to the commencement of the course. If fees are not paid in such time then we reserve the right to decline the course placement.
If you wish to change your course from full-time to part-time you must do so before your course starts. No changes of this nature will be allowed after your course has started.
The school has the right to make the final decision as to which class and/or level is suitable for you.
The school has the right to change courses and fees without prior notice.
The school will not be open on Public Holidays, nor will any credit be given for these days.
If you are enrolled for a course of less than 12 weeks, full payment of your homestay fees shall be made prior to commencement of your course.
If you are enrolled for a course of more than 12 weeks, payment of a sum equivalent to 12 weeks’ homestay fee shall be made prior to commencement of the course. Thereafter, homestay fees shall be payable in advance in 12-week instalments.
Refund or withdrawal
Should you withdraw from your course prior to its commencement, we will refund to you all course fees received, less the Enrolment fees.
Should you withdraw from your homestay prior to its commencement, we will refund to you all homestay fees received, less the Homestay Placement Fee.
If the course is of three months duration or more and you cancel part or your entire course during the first 10 working days of your enrolment you will be refunded all relevant fees received by the school less 25%. The school will also keep the Enrolment Fees and Homestay Placement Fee, along with any used homestay fees. If you cancel or change your course after you have completed the first 10 working days of your enrolment, or finish your course early, no refund will be given.
If the course is of five weeks or more but less than three months, and you cancel part or your entire course during the first 5 days of your enrolment, you will be refunded all relevant fees received by the school less 25%. If you cancel after the 5th day of your enrolment, no refund will be given.
If the course is less than five weeks and you cancel part or your entire course after the second day of your enrolment you will be refunded all relevant fees received by the school less 50%. If you cancel after the 2nd day of your enrolment, no refund will be given.
If the school has to cancel a course you are specifically enrolled for, you will receive a full refund of fees received by the school.
If you withdraw from your course for medical or family reasons, we, in our sole discretion, may refund to you a portion of your course fees upon application by you.
For reasons of your proficiency in English language, we, in our sole discretion, may refund to you a portion of your course fees upon application by you.
All fees will be held in accordance with our Fee Protection policy.
You may seek to vary your homestay arrangements provided you do so through us. We, at our sole discretion, may vary your homestay arrangements if we see fit to do so.
If you request more than two host family changes over a 12 week period this will incur a fee equivalent to the current published Homestay Placement Fee.
In addition to our rules and regulations, you will comply with the rules set down by your homestay family.
The school will be closed on all Public Holidays and for 3 weeks or more (depending upon the programme of study) over Christmas and New Year.
Student Fee Protection Policy
As part of the registration of the school under New Zealand law it is required that your fees are kept in a trust account operated independently of Talent International Institute. This trust has been approved by NZQA. In the unlikely event that the school ceases to operate, your fees are protected and will be returned to you. Talent International Institute uses the Public Trust – a trust organisation owned by the New Zealand Government.
All fees over $500 will be paid directly into Public trust. Your fees are then paid in fortnightly intervals to Talent International Institute once you have completed the following days of study:
- 5 calendar days for all courses under 13 weeks.
- 8 calendar days for domestic students on courses of 13 weeks or more.
- 10 working days for international students on courses of 13 weeks or more.
Also see our refund policy.
Any fees $500 and under will be paid directly by students to Talent International Institute.
You will comply with our disciplinary procedures and we reserve the right to terminate this agreement at our sole discretion if we are dissatisfied with your conduct, behaviour or willingness to comply with disciplinary procedures.
We will hold personal information about you so that we may carry out our responsibilities under this agreement and otherwise. The information you supply to us must be true and correct.
You will have the right to correct personal information held about you. You and we agree that information held by us as to your academic progress is evaluative material and not personal information.
We may check or disclose the personal information we hold about you with or to such persons as credit agencies, homestay providers, local schools, activity providers and the New Zealand Immigration Service and you consent to and authorise the same.
You warrant that as a party to this agreement you are a person aged over 18 years and/or have legal capacity to execute this agreement in respect of the student.
If you are not the student then you warrant that you have explained to the student all their obligations under this agreement.
In the event that the student suffers a personal injury or illness at any time during their course in New Zealand, you consent to the arrangement of such medical intervention as is necessary to preserve life and/or well-being by us, our agents and/or third-party service providers, and you release us from any liability in respect of such action and will indemnify and hold us harmless for all cost or liability we incur in respect of such action.
Consumer Guarantees Act - nothing in this clause shall limit or reduce your rights (if any) under the Consumer Guarantees Act 1993 unless you require our services for the purpose of business in which case you agree that the Consumer Guarantees Act will not apply.
Exclusion and Limit of Liability - We will not be liable to you for any property that has been physically damaged or lost, for any other direct loss or damage or for any indirect or consequential loss whatsoever whether caused through breach of contract or breach of any other obligation owed to you for any other reason, or through the negligent omission or any other act of a third party, or through any event beyond our control, except to the extent that we are liable under the Consumer Guarantees Act to compensate you for such loss or damage.
You will indemnify and hold us harmless in respect of all express, losses, damages and costs (on a full indemnity basis) incurred by or awarded against us arising out of any claim by any person in relation to your conduct in New Zealand.
If you fail to meet your obligations under this agreement, we will send a written notice to you at your last known address in New Zealand explaining to you what is wrong, what needs to be done and when it must be done by. If you do not comply with that notice we may terminate this agreement immediately.
Notice of Address
You will keep us at all times informed of your current address and phone number in New Zealand while undertaking one of our courses. You agree that this is an important term of the agreement between us, the breach of which shall entitle us summarily to terminate this agreement and to expel you from the school.
Any dispute arising out of or in connection with this agreement shall be resolved in the following manner:
By the convening of a meeting between you and the Office Manager, our Principal or his or her deputy for the time being. You may bring a support person to this meeting.
If that meeting is not successful the dispute shall then be referred to the grievance procedure established by the International Education Appeal Authority.
New Zealand Law
The proper law of this agreement shall be New Zealand law and the parties agree that the forum convenes for any dispute not resolved under clause 9 shall be the New Zealand Courts.
Visas and New Zealand Immigration
Generally, if you wish to study in New Zealand longer than 12 weeks, you must apply for a Student Visa. However, please check with Immigration New Zealand regarding specific requirements for your country. The school can provide a receipt of payment, an offer of place, and an accommodation guarantee (if applicable). It is your responsibility to make arrangements for your visa application.
Full details of visa requirements, advice on rights to employment in New Zealand while studying, and reporting requirements are available from the New Zealand Immigration service and can be viewed on their website at \http://www. Immigration.govt.nz
"We" means Talent International Institute Limited
"You" means the person executing this agreement and, other than in clause 6, the student.
"Student" means the person who is to study with us.
"Conduct" includes but is not limited to regular attendance at class.
"Behaviour" includes but is not limited to use of alcohol, drugs, vandalism or theft of property or other act of dishonesty or violence whether on campus or elsewhere.
"Working Day" means any day excluding weekends and public and statutory holidays.